In 2005 I wrote several knowledgebase aritcles for my company's support website (http://support.digitalfoundation.net/). Just yesterday I got a phone call from a confused and frustrated TechXpress customer wondering how we got the data he was attempting to send in to TechXpress for support. The problem is that TechXpress copied these articles that had instructions to email the support info to my company's support account.
Needless to say, I am disappointed in TechXpress and amused at the same time.
To make things more interesting, it as out on the newswire
Old URL: www.prweb.com/releases/2009/02/prweb2186994.htm
So I took advantage of of the situation and wrote a press release on my own company site. I have since been contacted by the owner who removed my articles and asked me to take down my press release.
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