Wednesday, February 25, 2009

Plagiarized!

In 2005 I wrote several knowledgebase aritcles for my company's support website (http://support.digitalfoundation.net/). Just yesterday I got a phone call from a confused and frustrated TechXpress customer wondering how we got the data he was attempting to send in to TechXpress for support. The problem is that TechXpress copied these articles that had instructions to email the support info to my company's support account.

Needless to say, I am disappointed in TechXpress and amused at the same time.

To make things more interesting, it as out on the newswire
Old URL: www.prweb.com/releases/2009/02/prweb2186994.htm

So I took advantage of of the situation and wrote a press release on my own company site. I have since been contacted by the owner who removed my articles and asked me to take down my press release.

Wednesday, February 18, 2009

Enterprise Search

Several months ago Microsoft released a new search tool call Windows Search 4.0 (an update to Windows Desktop Search). With Windows Search a user on Windows XP or Vista Machines can perform a search onthe network drive and recieve instant results.

This type of search capability is extremely powerful and productive, previously tools that provided such capability were extremely expensive (Google search appliance) and/or complicated (dtSearch).

I myself created an ASP based webpage that my clients could browse to. The webpage would perform an ISXXO query to the Index Server on the file server. This worked pretty good - but was a but buggy, not as fast, and definitely not integrated into the user experience.

It has taken me so long to figure out the Remote Query Capability of Windows Search because for me it was just not working. I finally ran into this article (http://biztechmagazine.com/article.asp?item_id=416) that explained for the Remote Query functionality of desktop search to work - the path you had to be accessing in the file explorer is \\computername\share using the IP address or FQDN woudl not work. I look forward to Microsoft updating this limitation in future versions of Desktop Search.